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Asset and Configuration Analyst

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Job Title Asset and Configuration Analyst Location Work from Home Job Category Information Technology Support Services Schedule Days Work Type Full time Department ITSM ServiceNow Platform Team Date posted 04/30/2024 Job ID R-61075

Job Summary

Respsonbile for providing support to members of the Service Asset and Configuration Management team through data analysis, reporting, and alignment to regulatory compliance needs. Responsible for maintaining IT Asset Management and Configuration Management processes and activities for hardware assets, software assets, and configuration items.

Job Duties

  • Collaborate with team members tor design and improve the processes and procedures for Hardware assets, Software assets, and Configuration Items.
  • Maintain accurate Asset Repository and configuration management database for all Hardware assets, Software assets, and Configuration Items.
  • Monitor software usage to reduce risk of noncompliance.
  • Assist with the reconciliation of software licenses.
  • Monitor hardware usage to reduce underutilized devices.
  • Monitor configuration management database discrepancies to ensure data integrity.
  • Assist with follow-up actions to correct any problems or inefficiencies.
  • Create and maintain enterprise level data analysis and reporting solutions.
  • Provide general administration support functions necessary to maintain oversight and reporting of Assets and Configuration Items.
  • Assist the IT Asset and Configuration Manager to perform audits of hardware, software, and associated services as required.


Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.


*Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 6 years-Relevant experience* (Required)

Skills

Interpersonal Communication; Working Independently; Multitasking

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.

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