Job Summary

Provides direction and coordinates daily activities of Preparation and Processing employees. Conducts training of employees and Quality Assurance audits. Maintains the daily workflow spread sheet for records prepped, scanned, QC’d and QA’d. Performs audits of records, as well as assists with QA at other sites to assure they have been received and scanned, researches and locates missing records which were not received. Conducts training for newly acquired Health Information Management employees.

Job Duties

• Establishes daily staffing assignments and priorities to assure work distribution within all areas.
• Trains and coordinates training and cross training of employees.
• Assures training is consistent and complete.
• Travels and trains employees at newly acquired hospitals on the Kofax system for the Scanning Process.
• Assists with interviewing applicants and the selection of new employees.
• Provides department orientation for new employees.
• Provides assistance and training in the use of computer software applications.
• Determines need for equipment repair, assures service calls are placed and that repair is completed.
• Performs quality audits on workflow and employee performance.
• Leads a team to do record inventory for all new acquisitions with hospital based records by the system.
• Assists in updating, documenting and communicating policies and procedures for the department.
• Completes outpatient and inpatient chart audits.
• Provides support via telephone, e-mail, and in person and serves as the primary liaison between PandP, clinics, Physicians, secretaries, patients, etc.in order to answer questions, resolve problems, and perform record searches.
• Facilitates the Health Plan daily extract and assures it is processed and returned in one business day.
• Facilitates monthly TAT and Aging Report for Performance Statistic Graph.
• Maintains and updates scanning spreadsheet for records destroyed at GMC and G-SACH.
• Maintains Legal Holds on Paper Discharge Records until destruction is permissible.
• Performs weekly audits of records located to the HIM Scanning Locations to assure they have been received and scanned, researches and locates any missing records which were not received.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Education

High School Diploma or Equivalent (GED)- (Required)

Experience

Minimum of 3 years-Healthcare (Required)

Skills

Interpersonal Communication; Leads Others; Working Independently

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more at geisinger.org or connect with us on Facebook, Instagram, LinkedIn and Twitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment to Inclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.